Patient Access Specialist – Front Desk & Scheduling

Good Samaritan Society; Brookings, Northern (SD, KY); Hybrid; USD 22,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Work/life balance benefits

Generous time off

Job summary

Sanford Health in Brookings, SD is seeking a Patient Access Representative to deliver extraordinary customer service to patients at first contact, by phone or in person in the clinic. Responsibilities include greeting patients, verifying demographics, handling registrations, scheduling, collecting payments, coordinating referrals, and supporting administrative tasks to ensure smooth patient flow.

The role requires a high school diploma or equivalent, with at least one year in a medical office

Qualifications

• High school diploma or equivalent preferred. Post-secondary education helpful.
• One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential.
• Six months' customer service experience desired.

Responsibilities

• Greet patients and verify demographics.
• Create, scan, and route documents or electronic forms.
• Inform patients about documents and capture signatures as needed.

Skills

Customer service

Communication

Phone etiquette

Education

High school diploma or equivalent

Job description

Sanford Health in Brookings, SD is seeking a Patient Access Representative to deliver extraordinary customer service to patients at first contact, by phone or in person in the clinic. Responsibilities include greeting patients, verifying demographics, handling registrations, scheduling, collecting payments, coordinating referrals, and supporting administrative tasks to ensure smooth patient flow.

The role requires a high school diploma or equivalent, with at least one year in a medical office