Patient Access Specialist: Front Desk & Insurance Verification

Martha's Vineyard Hospital; Oak Bluffs (MA); On-site; USD 29,000 - 61,000; Part time

Benefits offered by this job

Comprehensive benefits

Bonuses and recognition programs

Job summary

Martha's Vineyard Hospital in Oak Bluffs, MA is seeking a Patient Access Representative to maintain the MVH registration system, verify and enter insurance information, and support the switchboard/ER greeter and mail room functions.

The role emphasizes courteous service, HIPAA compliance, data accuracy, and teamwork across departments. Candidates should have a High School diploma and strong communication skills; prior customer service experience is preferred.

Qualifications

• High school diploma or equivalent required.
• 0-1 year experience in public-facing role preferred; no substitutions for education.
• Must read, write and speak English clearly.
• Ability to work in a fast-paced environment and maintain confidentiality.

Responsibilities

• Register patients and verify insurance information; enter data accurately.
• Cross-train to cover switchboard/ER greeter and mail room duties.
• Maintain patient confidentiality and HIPAA compliance across departments.
• Assist with other duties as assigned by management.

Skills

Customer service

Communication

HIPAA compliance

Data entry

Multitasking

Teamwork

Education

High school diploma

Tools

Cash Tracker

AT&T Language Line

Phone switchboard

Job description

Martha's Vineyard Hospital in Oak Bluffs, MA is seeking a Patient Access Representative to maintain the MVH registration system, verify and enter insurance information, and support the switchboard/ER greeter and mail room functions.

The role emphasizes courteous service, HIPAA compliance, data accuracy, and teamwork across departments. Candidates should have a High School diploma and strong communication skills; prior customer service experience is preferred.