Patient Access & Registration Specialist

Brattleboro Memorial Hospital; Brattleboro (VT); On-site; USD 24,796 - 36,120; Part time

Job summary

Brattleboro Memorial Hospital in Brattleboro, Vermont, is seeking a Part-time Patient Access Representative to support registration and switchboard operations. The role includes registration across multiple areas and handling patient inquiries with courtesy and accuracy.

You will verify demographics and insurance information, assist with preadmission activities, and address billing questions while working with a 3p-11p shift every other weekend, 0.1 FTE.

Qualifications

• High school diploma or equivalent education preferred.
• Registration and/or Switchboard experience desirable, preferably in a hospital environment or similar setting.

Responsibilities

• Operate switchboard and register patients for all service lines (ED bedside, main registration, outpatient).
• Process incoming calls on a multiline phone system and provide information about hospital services and events.
• Obtain insurance and demographic information; coordinate verification of preadmission activities with the PFS Office.
• Provide customer service support for PFS to internal and external customers; take patient payments and explain billing questions.

Skills

Switchboard

Registration

Customer service

Education

High school diploma

Job description

Brattleboro Memorial Hospital in Brattleboro, Vermont, is seeking a Part-time Patient Access Representative to support registration and switchboard operations. The role includes registration across multiple areas and handling patient inquiries with courtesy and accuracy.

You will verify demographics and insurance information, assist with preadmission activities, and address billing questions while working with a 3p-11p shift every other weekend, 0.1 FTE.