Patient Access Specialist - Front Desk (Healthcare)

Legacy Staffing; Taft (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Legacy Staffing is seeking a friendly Front Office Clerk for a confidential healthcare client in Taft, CA. The role handles patient intake, scheduling, billing, and registration, serving as the first contact for patients.

You will maintain HIPAA compliance, process insurance verification, and support smooth patient flow with a focus on accurate, compassionate service. On-site, full-time with temporary assignment potential.

Qualifications

• High school diploma or GED required.
• Minimum of one year of experience in a medical or dental front office setting (or vocational training).
• Familiarity with medical terminology and basic triage procedures preferred.
• Knowledge of basic bookkeeping and office functions.
• Bilingual English/Spanish preferred.

Responsibilities

• Welcome patients in person and by phone, explain services and billing procedures.
• Schedule appointments and manage walk-ins and emergencies per policy.
• Verify insurance coverage and calculate patient responsibility; collect co-pays and balances.
• Register patients and collect required documentation for billing; issue receipts and balance cash.

Skills

Customer service

Multitasking

Communication

Organizational skills

Cultural sensitivity

Flexibility

Teamwork

Bilingual English/Spanish

Education

High school diploma or GED

Tools

Electronic Health Records (EHR)

Practice Management Systems

Job description

Legacy Staffing is seeking a friendly Front Office Clerk for a confidential healthcare client in Taft, CA. The role handles patient intake, scheduling, billing, and registration, serving as the first contact for patients.

You will maintain HIPAA compliance, process insurance verification, and support smooth patient flow with a focus on accurate, compassionate service. On-site, full-time with temporary assignment potential.