Patient Access & Eligibility Specialist (Temp)

Legacy Staffing; Bakersfield (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

Legacy Staffing is seeking a Patient Access Specialist to support patient access, eligibility verification, and billing coordination for a confidential healthcare client in Kern County, CA. The role emphasizes accuracy, customer service, and collaboration with care teams.

The position requires at least two years in healthcare billing, strong communication, and the ability to navigate complex payer policies.

Qualifications

• High school diploma or GED is required.
• Minimum of two years of billing/accounts receivable experience in a healthcare setting.
• Working knowledge of coding rules, billing regulations, and third-party payer requirements.
• Strong customer service and professional demeanor when interacting with patients and partners.

Responsibilities

• Verify eligibility and benefits for scheduled and same-day patient appointments.
• Resolve registration, eligibility, and authorization issues prior to patient visits.
• Coordinate with health plans to assist patients in selecting or transferring to an appropriate primary care provider.
• Obtain prior authorizations for services when required.
• Post charges for completed encounters at checkout and update patient accounts.
• Assist patients in identifying financial assistance programs based on eligibility.
• Coordinate patient financial needs with leadership, scheduling teams, and patient navigators.
• Maintain HIPAA compliance and confidentiality of patient information.
• Participate in QA/QI initiatives and utilize EHR/Practice Management systems.

Skills

Customer service

Multitasking

Communication

Problem-solving

Organizational skills

Independent work

Cultural competency

Education

High school diploma or GED

Tools

EHR systems

Practice Management Systems

Job description

Legacy Staffing is seeking a Patient Access Specialist to support patient access, eligibility verification, and billing coordination for a confidential healthcare client in Kern County, CA. The role emphasizes accuracy, customer service, and collaboration with care teams.

The position requires at least two years in healthcare billing, strong communication, and the ability to navigate complex payer policies.