Healthcare Front Desk Specialist – Patient Access & Scheduling

Move Vertical; Fresno (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Move Vertical is seeking reliable, professional candidates for entry-level Patient Access Representative roles in Fresno, CA. This position is a crucial first point of contact for patients, assisting with registration, scheduling, insurance verification, and general patient support.

Ideal applicants will have a high school diploma or GED, HIPAA training, strong communication, and data-entry skills. Training on EHR and scheduling systems will be provided.

Qualifications

• High school diploma or GED is required.
• Current HIPAA training certificate required.
• Basic computer and data-entry skills.
• Strong communication and customer-service skills.
• Ability to maintain patient confidentiality.
• Comfortable working with patients in a healthcare environment.
• Ability to learn electronic health record and scheduling systems.

Responsibilities

• Greet and assist patients in a professional and courteous manner
• Register patients and verify demographic information
• Schedule and confirm appointments
• Verify insurance information and eligibility
• Collect required forms, identification, and patient information
• Answer incoming calls and direct patient questions appropriately
• Enter and update information in electronic health record systems
• Maintain accurate and confidential patient records
• Follow HIPAA and organizational privacy requirements
• Assist clinical and administrative staff with basic front-office duties

Skills

Customer service

Communication

Data entry

Basic computer skills

Confidentiality

EHR system learning

Education

High school diploma or GED

Tools

Electronic Health Record (EHR) software

Job description

Move Vertical is seeking reliable, professional candidates for entry-level Patient Access Representative roles in Fresno, CA. This position is a crucial first point of contact for patients, assisting with registration, scheduling, insurance verification, and general patient support.

Ideal applicants will have a high school diploma or GED, HIPAA training, strong communication, and data-entry skills. Training on EHR and scheduling systems will be provided.