Patient Access Associate: Fast, Compassionate Care Registration

R1 RCM, Inc.; Wichita (KS); On-site; USD 20,000 - 26,000; Full time

Job summary

R1 RCM Inc. is seeking a Patient Access Representative to be the first contact for patients, ensuring fast, compassionate access to care. You’ll register patients, verify information, and support care teams in a high-volume hospital setting.

This frontline healthcare customer service role emphasizes accuracy, empathy, and teamwork, with a pay range based on experience within a healthcare system.

Qualifications

• Exceptional customer service experience and interpersonal skills.
• Ability to stay composed in a fast-paced healthcare setting.
• Experience with patient access, medical registration, or front desk is a plus.
• Pass background check, drug test, and vaccination requirements.

Responsibilities

• Register patients across multiple systems to ensure fast check-in.
• Answer phones and collect accurate patient information quickly.
• Support timely access to care and explain costs when needed.
• Collaborate with nurses and care teams to maintain patient flow.
• Navigate insurance plans, collect co-pays, and verify details.

Skills

Customer service

Communication

Multitasking

Attention to detail

Professionalism

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Access Representative to be the first contact for patients, ensuring fast, compassionate access to care. You’ll register patients, verify information, and support care teams in a high-volume hospital setting.

This frontline healthcare customer service role emphasizes accuracy, empathy, and teamwork, with a pay range based on experience within a healthcare system.