Patient Access Specialist: Front Desk, Benefits & Registration

Mercy; Perry (GA); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Tuition support

Retirement plan match

Job summary

Mercy Hospital Perry is seeking a Patient Access Representative to be the first point of contact for patients, delivering high-quality service aligned with Mercy's mission and standards. The role involves scheduling, registration, benefit verification, pre-certification and financial clearance, while ensuring accurate patient data across records.

The candidate should have 1–3 years clerical experience, familiarity with medical terminology and insurance plans, a high school diploma, and solid

Qualifications

• 1–3 years clerical experience preferred.
• Experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.

Responsibilities

• Greet and schedule patients; register information and appointments.
• Verify patient benefits and insurance details.
• Perform pre-certification and financial clearance activities.
• Collect pre-visit payments as needed and ensure accuracy of patient data.
• Maintain knowledge of insurance carriers and guidelines; communicate clearly with patients and staff.

Skills

Clerical experience

Medical terminology

Insurance plans

Communication

Telephone etiquette

Patient relationships

Organizational skills

Detail orientation

Under pressure

10-key calculator

Education

High School diploma

Some college

Tools

Computer systems

Job description

Mercy Hospital Perry is seeking a Patient Access Representative to be the first point of contact for patients, delivering high-quality service aligned with Mercy's mission and standards. The role involves scheduling, registration, benefit verification, pre-certification and financial clearance, while ensuring accurate patient data across records.

The candidate should have 1–3 years clerical experience, familiarity with medical terminology and insurance plans, a high school diploma, and solid