Patient Access Specialist - Front Desk

Digestive Health Specialists, P.A.; Winston-Salem (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading gastroenterology group is seeking a Patient Access Specialist to support front desk operations. The role involves greeting patients, managing check-in/check-out processes, and providing exceptional customer service in a friendly environment. Flexibility and teamwork are essential, with no weekend or night shifts required.

Qualifications

• Must have transportation and a current NC Driver’s License without restrictions.
• Flexibility to work check-in/out or scheduling anytime and in any location as needed.

Responsibilities

• Greet patients and visitors with a friendly demeanor.
• Ensure effective patient check-in and check-out processes.
• Provide excellent customer service to all patients and visitors.

Skills

Typing skills

Word proficiency

Excel proficiency

Professional Communication

Detail Oriented

Patient Focused

Frequent Interaction With Others

Diplomacy and Tact

Dependable

Team Oriented

Ability to take direction

Ability to maintain Confidentiality

Job description

Please visit https://digestivehealth.ws/careers/ to complete our full application

Digestive Health Specialists, P.A., a leading gastroenterology group based in Winston Salem, is currently recruiting for a Patient Access Specialist (Front Desk) to join our team in Winston Salem. We are a well-established and growing practice; founded originally in 1979 and have grown to serve our patients now in 5 locations. Patients choose our practice for our experienced providers and staff who provide friendly, compassionate, high-quality and affordable care. No weekends, nights or call would apply for this position.

Summary

A front office team member is expected to greet everyone with a friendly and welcoming demeanor. Ensures patient check-in and check-out process is completed effectively and efficiently. DHS expects front office team members to provide excellent customer service to all patients, visitors and vendors that come to our offices. This position will travel to satellite locations as needed.

Skills Needed

Typing skills with minimum of 40 WPM, Word and Excel experience/proficiency, Professional Communication, Detail Oriented, Patient Focused, Frequent Interaction With Others, Diplomacy and Tact, Dependable, Team Oriented, Ability to take direction, Ability to maintain Confidentiality

Requirements Include

Must have transportation, current NC Driver’s License without restrictions and vehicle insurance.

Flexibility and the ability to work check-in and check-out or scheduling at any time and in any location as needed.

Team work is required!