Consumer Access Specialist Virtual

Texas Health Huguley FWS; Tampa (FL); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare provider is seeking a Consumer Access Specialist Virtual in Tampa, FL, to ensure proper patient registration and payment collections for services. The ideal candidate will have experience in healthcare and must demonstrate strong customer service and communication skills, contributing to an exemplary patient experience.

Benefits

Paid Days Off from Day One

Student Loan Repayment Program

Career Development

Whole Person Wellbeing Resources

Mental Health Resources and Support

Qualifications

• 1+ years experience in relevant healthcare.
• Prior collections experience.
• 1+ year customer service experience.

Responsibilities

• Ensures patients are registered for all service lines.
• Performs eligibility verification and makes financial arrangements.
• Maintains close working relationships with clinical partners.

Skills

Customer Service

Communication

Problem Solving

Education

High School Grad or Equivalent

Job description

Job Description - Consumer Access Specialist Virtual (25023475)

Job Description

Consumer Access Specialist Virtual (

Job Number:

25023475 )

Description

All the benefits and perks you need for you and your family :

· Paid Days Off from Day One · Student Loan Repayment Program · Career Development · Whole Person Wellbeing Resources · Mental Health Resources and Support

Our promise to you :

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule : Full-Time/ Days

Shift : Monday-Friday 10: 30a-7:00p

Location: 3100 East Fletcher Avenue Tampa, Florida 33613

The community you’ll be caring for: AdventHealth Division

· AdventHealth Tampa, a faith-based not-for-profit 626-bed tertiary-level acute care hospital located in the uptown district of Tampa, Florida, specializes in advanced cardiovascular medicine, neuroscience and neurology, digestive health, orthopedics, women’s services, pediatrics, oncology, endocrinology, bariatrics, wound healing, sleep medicine and general surgery including minimally invasive and robot-assisted procedures. GME programs on the hospital campus currently include general surgery, obstetrics and gynecology, internal medicine and transitional year. · AdventHealth Tampa is home to the renowned AdventHealth Pepin Heart Institute, a recognized leader in cardiovascular disease prevention, diagnosis, treatment and leading-edge research – caring for Tampa Bay’s hearts for over 35 years. · The Kiran C. Patel Research Institute, also located at AdventHealth Tampa, leads the way in clinical and academic research in the areas of neuroscience, cardiovascular medicine, advanced surgery and more – contributing valuable knowledge that leads to tomorrow’s cures for conditions such as heart failure, cancer and other diseases.”

The role you’ll contribute :

Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required . Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.

The value you’ll bring to the team :

· Proactively seeks assistance to improve any responsibilities assigned to their role. · Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience. · Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area. · Meets and exceeds productivity standards determined by department leadership. · If applicable to facility, provides coverage for PBX (Switchboard) as needed, which includes: full shifts, breaks, and any scheduled/ unscheduled coverage requirements.

Qualifications

The expertise and experiences you’ll need to succeed :

· High School Grad or Equiv and 1+ years experience . · One year of relevant healthcare experience. · One year of customer service experience. · Prior collections experience.

Job

Organization

Organization

: AdventHealth Tampa

Primary Location

Work Locations

Work Locations

: TP AH TAMPA VIRTUAL VIRTUAL Tampa 33613

Operating Unit : AdventHealth West Fl Division