Patient Access Specialist - Front Desk

Digestive Health Specialists, PA; North Carolina; On-site; USD 30,000 - 40,000; Full time

Job summary

A leading gastroenterology group in North Carolina is seeking a Patient Access Specialist to handle front desk tasks. Responsibilities include greeting patients, managing check-ins and check-outs, and providing exceptional customer service. This role offers a friendly work environment without weekend or night shifts.

Qualifications

• Typing skills with minimum of 40 WPM.
• Experience in Word and Excel.
• Excellent communication and detail-oriented skills.

Responsibilities

• Greet patients and manage check-in/check-out processes.
• Provide excellent customer service to patients and visitors.
• Travel to satellite locations as needed.

Skills

Typing

Word

Excel

Professional Communication

Detail Oriented

Patient Focused

Team Oriented

Education

High School Diploma

Job description

Job Details

Level: Entry

Job Location: DHS Winston Salem - Winston Salem, NC

Position Type: Full Time

Education Level: High School

Salary Range: Undisclosed

Job Shift: Day

Job Category: Admin - Clerical

Description

Please visit https://digestivehealth.ws/careers/ to complete our full application

Digestive Health Specialists, P.A., a leading gastroenterology group based in Winston Salem, is currently recruiting for a Patient Access Specialist (Front Desk) to join our team in Winston Salem. We are a well-established and growing practice; founded originally in 1979 and have grown to serve our patients now in 5 locations. Patients choose our practice for our experienced providers and staff who provide friendly, compassionate, high-quality and affordable care. No weekends, nights or call would apply for this position.

Summary

A front office team member is expected to greet everyone with a friendly and welcoming demeanor. Ensures patient check-in and check-out process is completed effectively and efficiently. DHS expects front office team members to provide excellent customer service to all patients, visitors and vendors that come to our offices. This position willtravel to satellite locations as needed.

Qualifications

Skills Needed:
Typing skills with minimum of 40 WPM, Word and Excel experience/proficiency, Professional Communication, Detail Oriented, Patient Focused, Frequent Interaction With Others, Diplomacy and Tact, Dependable, Team Oriented, Ability to take direction, Ability to maintain Confidentiality

Requirements Include:

Must have transportation, current NC Driver’s License without restrictions and vehicle insurance.

Flexibility and the ability to work check-in and check-out or scheduling at any time and in any location as needed.

Team work is required!