Patient Access Specialist — Front Desk

Baptist Health; Tuscaloosa (AL); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

Baptist Health Medical Group in Shelbyville, KY is seeking a friendly Patient Access Coordinator to join our Primary Care team. You will welcome patients, register them, verify insurance, and discuss financial responsibilities to ensure a smooth first impression.

This role requires strong customer service, medical terminology knowledge, accurate data entry, and the ability to multitask in a fast-paced healthcare setting.

Qualifications

• High school diploma or equivalent.
• Previous experience in a medical office or healthcare setting.
• Knowledge of medical terminology.
• Strong computer and data entry skills.
• Excellent communication and interpersonal skills.
• Ability to multitask while maintaining accuracy and attention to detail.
• A positive attitude and commitment to delivering exceptional patient care.

Responsabilités

• Welcome patients and provide outstanding customer service in person and over the phone.
• Register patients accurately by collecting demographic, insurance, and visit information.
• Verify insurance eligibility, Medicare compliance, and patient benefits before appointments.
• Pre-register patients and discuss insurance benefits and financial responsibilities with confidence and compassion.
• Calculate patient responsibility estimates and collect point-of-service payments while explaining payment expectations and available payment options.
• Maintain accurate patient records and update information as needed.
• Utilize patient access and registration software to support efficient office operations.
• Ensure compliance with state, federal, and organizational regulations related to patient access services.
• Complete ongoing education and training requirements.
• Support the team by performing additional administrative duties as needed.

Connaissances

Medical terminology

Data entry

Communication

multitask

Customer service

Attention to detail

Formation

High school diploma or equivalent

Description du poste

Baptist Health Medical Group in Shelbyville, KY is seeking a friendly Patient Access Coordinator to join our Primary Care team. You will welcome patients, register them, verify insurance, and discuss financial responsibilities to ensure a smooth first impression.

This role requires strong customer service, medical terminology knowledge, accurate data entry, and the ability to multitask in a fast-paced healthcare setting.