Patient Access Specialist (Remote in Eau Claire, WI area after training)

Marshfield Clinic; Eau Claire (WI); Remote; USD 30,000 - 45,000; Full time

Job summary

A leading healthcare organization seeks a Patient Access Specialist to enhance patient experiences by providing outstanding service and managing intake processes. This role allows for remote work post-training and offers opportunities for advancement, focusing on effective communication and customer engagement skills.

Benefits

Career advancement opportunities

Supportive work environment

Remote work flexibility after training

Qualifications

• Proficient in using a computer and telephone.
• Strong written and verbal communication skills.
• Ability to engage effectively with patients.

Responsibilities

• Serve as the initial contact for patients and customers.
• Schedule appointments and manage authorizations.
• Complete financial clearance and registration tasks.

Skills

Communication

Computer Proficiency

Customer Service

Education

High School Diploma or equivalent

Job description

Patient Access Specialist (Remote in Eau Claire, WI area after training)

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely after initial training in Eau Claire, WI
- Supportive and collaborative work environment
- Chance to make a positive impact on patient and customer experiences
- Commitment to enriching lives through accessible and compassionate healthcare

What to Expect (Job Responsibilities):
- Serve as the initial contact for patients and customers, providing assistance both in-person and via telephone
- Complete financial clearance activities prior to patient arrival to enhance the patient experience
- Schedule appointments, complete referrals, and manage authorizations for visits
- Perform pre-registration and registration tasks to ensure a smooth patient intake process
- Deliver exceptional customer service to meet the needs of both internal and external clients

What is Required (Qualifications):
- Demonstrated proficiency in utilizing a computer and telephone, alongside strong written and verbal communication skills
- Minimum educational requirement: High School Diploma or equivalent
- No specific certifications or licenses required
- Ability to effectively engage with patients and customers in a healthcare setting

How to Stand Out (Preferred Qualifications):
- Successful completion of a vocational technical health unit coordinator, medical office specialist, medical secretary program, or related field
- Knowledge of medical insurance
- One year of experience in a healthcare facility, including direct patient contact and customer service

#HealthcareServices #PatientAccess #RemoteWork #CareerOpportunity #CustomerService

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About the company

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