Patient Access Specialist: Friendly Registration & Billing

Touchette Regional Hospital; Belleville (IL); On-site; USD 32,000 - 56,000; Full time

Job summary

Touchette Regional Hospital in Belleville, IL seeks an experienced Patient Registrar to manage front-desk admissions, verify insurance eligibility, collect co-pays, and process checks and updates in the hospital system.

The ideal candidate has strong interpersonal skills, basic health insurance knowledge, and the ability to maintain patient confidentiality while navigating complex payer processes and charity eligibility when needed.

Qualifications

• High school diploma or GED required.
• Minimum 6 months in office/clerical role preferred.
• Certified Healthcare Access Associate (CHAA) is preferred.

Responsibilities

• Register patients by verifying records are up to date in the system.
• Verify insurance eligibility and determine coverage for services.
• Collect co-pays, balances, and reconcile daily cash.
• Explain Medicare/charity options and ABN where applicable.
• Maintain patient confidentiality and coordinate data flow between departments.

Skills

Typing 40 wpm

Health insurance knowledge

Interpersonal communication

Education

High school diploma or GED

Job description

Touchette Regional Hospital in Belleville, IL seeks an experienced Patient Registrar to manage front-desk admissions, verify insurance eligibility, collect co-pays, and process checks and updates in the hospital system.

The ideal candidate has strong interpersonal skills, basic health insurance knowledge, and the ability to maintain patient confidentiality while navigating complex payer processes and charity eligibility when needed.