Patient Access & Registration Specialist

US Oncology Inc.; Peoria (IL); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Company-paid disability insurance

Health Savings Account (HSA) & FSA

Paid time off and holidays

Employee Assistance Program (EAP)

Job summary

Illinois CancerCare in Peoria is seeking a friendly, detail-oriented Patient Registrar to join our front desk team. You’ll help ensure a smooth check-in and accurate registration by collecting patient information, verifying insurance, and welcoming patients with excellent customer service.

The role involves handling forms such as HIPAA notices, financial agreements, and authorization steps, updating the EMR, and assisting with basic billing questions.

Qualifications

• High school diploma or GED required.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Experience in a medical office preferred.
• Familiarity with medical terminology and EMR systems.

Responsibilities

• Complete New Patient registration process for Peoria patients including the completion and signatures of all paperwork, copies of insurance cards and an ID, as well as obtaining a patient photo for the chart and updating the information to the EMR & billing software.
• Explain and obtain signatures on Patient Financial Agreement, HIPAA (Privacy Notice), E-Prescribing Consent form and Release of Medical Information form.
• Review schedules prior to NPT appointments for eReg paperwork and completeness of NPT Chart demographics.
• Review Real Time eligibility software for changes of insurance and process those changes in a timely manner as well as notify authorization teams for further review.
• Contact patients and/or make appointments for additional information.
• Assist with duties of all positions of the Patient Registration Team.
• Other duties as requested or assigned.

Skills

Customer service

Communication skills

Multitasking

Calm under pressure

Medical terminology

Education

High school diploma or GED

Tools

EMR systems

Job description

Illinois CancerCare in Peoria is seeking a friendly, detail-oriented Patient Registrar to join our front desk team. You’ll help ensure a smooth check-in and accurate registration by collecting patient information, verifying insurance, and welcoming patients with excellent customer service.

The role involves handling forms such as HIPAA notices, financial agreements, and authorization steps, updating the EMR, and assisting with basic billing questions.