Patient Access Specialist | Friendly Front Desk & Benefits

Jefferson Health; Cherry Hill Township (NJ); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Tuition assistance

Job summary

Kennedy University Hospitals, Inc in Cherry Hill, NJ is seeking a patient access representative to register patients, verify insurance, and collect demographics for outpatient visits. You will use EPIC/Cerner systems and Phreesia, ensuring accurate data entry and adherence to regulatory protocols.

The role demands strong customer service and communication skills, with 3+ years in healthcare or hospital settings preferred and a willingness to work varied shifts in a fast-paced environment.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Experience in hospital, physician practice, or healthcare customer service.
• Registration experience in Emergency Dept preferred; 1 year with Jefferson seamless access helps.

Responsibilities

• Register patients accurately and gather demographic and insurance information.
• Verify insurance and determine medical necessity for outpatient visits.
• Collect out-of-pocket liability and assist with referrals and authorizations.

Skills

Customer service

Communication skills

Attention to detail

Education

High School Diploma or GED

Associate’s degree in healthcare or business administration preferred

Tools

EPIC

Cerner

RTE

Phreesia

Job description

Kennedy University Hospitals, Inc in Cherry Hill, NJ is seeking a patient access representative to register patients, verify insurance, and collect demographics for outpatient visits. You will use EPIC/Cerner systems and Phreesia, ensuring accurate data entry and adherence to regulatory protocols.

The role demands strong customer service and communication skills, with 3+ years in healthcare or hospital settings preferred and a willingness to work varied shifts in a fast-paced environment.