Patient Access Specialist - Flexible Scheduling & Insurance

United Musculoskeletal Partners; Texas; On-site; USD 42,000 - 54,000; Full time

Job summary

OrthoTX in Desoto, TX, seeks a Patient Access Representative to greet patients, verify insurance and demographic data, and enter information into the EHR system. You will schedule appointments, explain co-pays, and help patients navigate billing while upholding HIPAA standards.

Collaborative team environment, flexible scheduling, and strong growth opportunities are offered. Prior registration or insurance verification experience is preferred, with CHAA certification encouraged but not required.

Qualifications

• Excellent verbal and written communication with patients and colleagues.
• High accuracy when entering patient information and verifying insurance details.
• Ability to troubleshoot and resolve issues with patient registration and coverage.

Responsibilities

• Greet patients and verify personal, financial, and insurance information for accuracy.
• Input demographic and insurance details into the EHR system.
• Verify insurance coverage and eligibility; obtain prior authorizations when required.
• Schedule patient appointments based on physician availability and patient needs.
• Inform patients about co-pays, deductibles, and insurance benefits; assist with payment plans.
• Maintain patient confidentiality in compliance with HIPAA.
• Collaborate with clinical and administrative staff to ensure a smooth patient experience.

Skills

Communication

Attention to detail

Problem solving

Time management

Confidentiality

Technical skills

Education

CHAA certification preferred

Tools

EHR systems

Scheduling software

MS Office

Job description

OrthoTX in Desoto, TX, seeks a Patient Access Representative to greet patients, verify insurance and demographic data, and enter information into the EHR system. You will schedule appointments, explain co-pays, and help patients navigate billing while upholding HIPAA standards.

Collaborative team environment, flexible scheduling, and strong growth opportunities are offered. Prior registration or insurance verification experience is preferred, with CHAA certification encouraged but not required.