Patient Access Pro: Flexible Hours, PTO & Benefits

All-Star Orthopaedics; Irving (TX); On-site; USD 40,000 - 62,000; Full time

Benefits offered by this job

Healthcare options

Dental & Vision insurance

401(k) with employer contributions

HSA/FSA and disability insurance

EAP

Job summary

All-Star Orthopaedics is seeking a Patient Access Representative in Irving, TX to be the first point of contact for patients, gathering accurate information, verifying insurance, and scheduling appointments to ensure a smooth check-in and billing process. The role requires strong communication, attention to detail, and the ability to explain financial responsibilities to patients.

A healthcare setting background and familiarity with EHR systems are preferred, with a collaborative team and

Qualifications

• Certification in Patient Access is preferred but not required.
• Experience in a healthcare setting, particularly in patient registration, insurance verification, or customer service, is preferred.
• Experience with electronic health records (EHR) and scheduling software is an advantage.

Responsibilities

• Greet patients and verify personal, financial, and insurance information for accuracy.
• Input demographic and insurance details into the EHR system.
• Verify insurance coverage and eligibility before appointments or procedures.
• Obtain prior authorization for procedures or services as required by insurers.
• Schedule patient appointments based on physician availability and patient needs.
• Explain co-pays, deductibles, and insurance benefits to patients.
• Assist patients with payment options and setting up payment plans.

Skills

Communication

Attention to detail

Problem solving

Time management

Confidentiality

Technical skills

Education

CHAA Certification (preferred)

Tools

EHR systems

Scheduling software

Job description

All-Star Orthopaedics is seeking a Patient Access Representative in Irving, TX to be the first point of contact for patients, gathering accurate information, verifying insurance, and scheduling appointments to ensure a smooth check-in and billing process. The role requires strong communication, attention to detail, and the ability to explain financial responsibilities to patients.

A healthcare setting background and familiarity with EHR systems are preferred, with a collaborative team and