Patient Access Specialist – First-Contact Care Pro

Valley Health Systems Inc; Milton (WV); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health, dental, vision benefits

Opportunities for advancement

Dynamic team environment

Job summary

Valley Health Systems Inc in Milton, WV seeks a Patient Access Representative to be the first point of contact for patients, ensuring they feel supported and cared for from arrival through check-in. You will thrive in a fast-paced environment and collaborate with clinicians to deliver a high-quality patient experience.

Strong communication and organization are essential; a High School Diploma or GED is required.

Qualifications

• Experience in customer service or healthcare is a plus, but not required.
• Strong communication and organizational skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Be the first point of contact for patients, ensuring they feel supported and cared for.
• Assist in delivering a smooth patient intake process in a dynamic healthcare setting.
• Collaborate with doctors, nurses, and staff to provide the best patient experience possible.
• Maintain organized office operations and a calm, efficient work pace under pressure.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

Valley Health Systems Inc in Milton, WV seeks a Patient Access Representative to be the first point of contact for patients, ensuring they feel supported and cared for from arrival through check-in. You will thrive in a fast-paced environment and collaborate with clinicians to deliver a high-quality patient experience.

Strong communication and organization are essential; a High School Diploma or GED is required.