Patient Access Specialist: Impactful, Dynamic Role with Growth

Valley Health Systems, Inc.; Milton (WV); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision coverage

Job summary

Valley Health Systems, Inc. is seeking a Patient Access Representative to welcome patients, collect information, and guide them through check-in processes. You will be the friendly face at the front desk, ensuring accurate data capture and a calm, helpful demeanor.

In this role, you’ll thrive in a fast-paced hospital setting, coordinate with clinical staff, and help patients feel supported from arrival to departure. On-site position with growth opportunities within our care teams.

Qualifications

• High School Graduate or GED required.
• Experience in customer service or healthcare is a plus, but not required—we’ll train you.
• Strong communication and multi-tasking abilities are essential.

Responsibilities

• Assist patients as the first point of contact, ensuring they feel supported and informed.
• Navigate a fast-paced environment while maintaining accuracy and organization.
• Collaborate with doctors, nurses, and staff to deliver a positive patient experience.
• Maintain smooth office operations with composure under pressure.

Skills

Organizational skills

Communication

Customer service

Detail oriented

Education

High School / GED

Job description

Valley Health Systems, Inc. is seeking a Patient Access Representative to welcome patients, collect information, and guide them through check-in processes. You will be the friendly face at the front desk, ensuring accurate data capture and a calm, helpful demeanor.

In this role, you’ll thrive in a fast-paced hospital setting, coordinate with clinical staff, and help patients feel supported from arrival to departure. On-site position with growth opportunities within our care teams.