Patient Access Specialist — Fast-Paced Scheduling

Baptist Health; Miami (FL); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Career growth opportunities

Comprehensive health resources

Tuition reimbursement

Wellness program

Job summary

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals and 29,000+ employees serving South Florida. This Patient Access role handles scheduling, data verification, and patient registration in a call-center style environment, aiming to deliver compassionate, efficient service.

Experience in fast-paced settings, strong communication, and basic math skills are required.

Qualifications

• The role requires scheduling patient appointments and data entry.
• Ability to work in a high-volume, fast-paced call center environment.
• Basic math and data verification skills.
• Strong customer service and communication abilities.

Responsibilities

• Schedule patient appointments (diagnostic, surgical, therapy, and physician visits).
• Verify demographic and insurance information and register patients in scheduling system.
• Enter data accurately and meet individual quality metrics in a call-center setting.

Skills

Customer service

Interpersonal communication

Detail oriented

Team player

Organized

Education

High School Diploma or equivalent

Job description

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals and 29,000+ employees serving South Florida. This Patient Access role handles scheduling, data verification, and patient registration in a call-center style environment, aiming to deliver compassionate, efficient service.

Experience in fast-paced settings, strong communication, and basic math skills are required.