Patient Access Specialist | Fast-Paced, Patient-Focused

St. Tammany Parish Hospital; Covington (LA); Presencial; USD 30 000 - 42 000; Tempo integral

Resumo da oferta

St. Tammany Health System in Covington, LA, is seeking a Patient Access Representative to manage efficient patient check-in, ensure throughput and high customer service, and collect accurate information while safeguarding privacy under HIPAA.

The role requires excellent communication, ability to work in a fast-paced environment, and flexibility for a 42-hour week with a 9am–9pm shift and rotating weekends across outpatient and satellite locations.

Qualificações

• Excellent written and verbal communication skills demonstrating the ability to communicate effectively and courteously with patients and/or insurance carriers.
• Ability to work in a fast-paced professional environment.
• Excellent organizational skills and maintains a professional and neat work environment.
• Promotes a positive image of STPH while maintaining strict confidentiality.
• Some positions are essential personnel during disaster situations (e.g., Hurricane evacuations/threats). Inquire during hiring to confirm.
• Process and system knowledge may differ by location (order entry at outpatient locations, scheduling at satellite locations).

Responsabilidades

• Handle patient check-in efficiently and accurately to ensure throughput.
• Protect patient confidentiality in all interactions per HIPAA regulations.
• Assist patients and insurance carriers with information in a courteous manner.
• Adapt to varying processes across outpatient and satellite locations.
• Deliver outstanding customer service and represent the health system professionally.

Conhecimentos

Excellent communication

Customer service

Organizational skills

Confidentiality

Formação académica

High school diploma or equivalent

Post-secondary or vocational program enrollment/completion (preferred)

Descrição da oferta de emprego

St. Tammany Health System in Covington, LA, is seeking a Patient Access Representative to manage efficient patient check-in, ensure throughput and high customer service, and collect accurate information while safeguarding privacy under HIPAA.

The role requires excellent communication, ability to work in a fast-paced environment, and flexibility for a 42-hour week with a 9am–9pm shift and rotating weekends across outpatient and satellite locations.