Patient Access Specialist: Fast-Paced Front Desk

Total Access Urgent Care; St. Louis (MO); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

401(k) Retirement Plan with employer 

Paid Time Off

Free Urgent Care for you and dependets

Employee Assistance Program (EAP)

Discounts and perks

Associate Recognition Program

Job summary

Total Access Urgent Care in the greater St. Louis area is seeking a Patient Access Representative to warmly greet patients, guide them through the intake, and ensure a smooth first impression as they enter our fast-paced clinics.

You will input EMR data, verify insurance, collect co-pays, and collaborate with clinicians to support efficient patient flow while delivering friendly, affordable care.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and customer service skills.
• Ability to handle high-volume, fast-paced environments with empathy.

Responsibilities

• Greet patients warmly and manage the check-in process.
• Input patient information into EMR accurately.
• Verify insurance coverage and explain costs clearly.
• Collect co-pays and address questions professionally.
• Collaborate with clinical staff to maintain smooth patient flow.

Skills

Communication skills

Customer service

Empathy

Problem-solving

Team player

Education

High school diploma

Job description

Total Access Urgent Care in the greater St. Louis area is seeking a Patient Access Representative to warmly greet patients, guide them through the intake, and ensure a smooth first impression as they enter our fast-paced clinics.

You will input EMR data, verify insurance, collect co-pays, and collaborate with clinicians to support efficient patient flow while delivering friendly, affordable care.