Front Desk & Patient Experience Coordinator

Total Access Urgent Care; St. Louis (MO); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Health Insurance (Medical, dental, vision)

401(k) with employer match

Paid Time Off

Free Urgent Care for employees and their families

Employee Assistance Program (EAP)

Job summary

Total Access Urgent Care is seeking a full-time team member in St. Louis to enhance patient interaction and provide vital support in a high-volume clinic. Your role will involve greeting patients, managing their check-in efficiently, and assisting with insurance and financial queries.

The position offers a competitive hourly wage and extensive benefits, including health insurance, a 401(k) plan, and paid time off. Join our dedicated team focused on delivering exceptional patient care while building your skills in the healthcare industry.

Qualifications

• Must be at least 18 years old.
• Valid driver’s license and reliable transportation.
• Available for 12-hour shifts with alternating weekends.

Responsibilities

• Greet and check in patients efficiently.
• Input patient information accurately into EMR.
• Verify insurance coverage and explain costs.
• Handle sensitive conversations professionally.

Skills

Customer service

Strong communication skills

Problem-solving

Multitasking

Education

High school diploma or equivalent

Job description

Total Access Urgent Care is seeking a full-time team member in St. Louis to enhance patient interaction and provide vital support in a high-volume clinic. Your role will involve greeting patients, managing their check-in efficiently, and assisting with insurance and financial queries.

The position offers a competitive hourly wage and extensive benefits, including health insurance, a 401(k) plan, and paid time off. Join our dedicated team focused on delivering exceptional patient care while building your skills in the healthcare industry.