Patient Access Specialist - Fast, Friendly Registration

McLaren Health Care; West Branch (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

McLaren Health Care is seeking a Patient Access Registrar to support the registration/admission process. You will collect demographic and financial data in the EMR, greet patients, and guide them to the correct setting.

Responsibilities include accurate data entry, timely processing, and compliant, professional interactions with patients and staff. Per diem schedule is possible, with variable hours.

Qualifications

• High school diploma or equivalent is required.
• 1 year of customer service or healthcare experience preferred.

Responsibilities

• Register patients in EMR with accurate demographic and financial data.
• Greet customers promptly with a friendly reception.
• Collect and document required demographic and financial information.
• Direct patients to appropriate setting and explain delays.
• Maintain professionalism per department policy.
• Estimate and collect copays, deductibles, and other charges.
• Comply with hospital and department policies and MU requirements.
• Utilize electronic registration tools when available.

Skills

Customer service

Interpersonal skills

Education

High school diploma or equivalent

Tools

Cerner

EPIC

EMR System

Windows

Excel

Outlook

Electronic Eligibility System

Job description

McLaren Health Care is seeking a Patient Access Registrar to support the registration/admission process. You will collect demographic and financial data in the EMR, greet patients, and guide them to the correct setting.

Responsibilities include accurate data entry, timely processing, and compliant, professional interactions with patients and staff. Per diem schedule is possible, with variable hours.