Patient Access Registrar — Fast & Friendly Registration

McLaren Health Care

West Branch (MI)

On-site

USD 23,000 - 33,000

Full time

6 days ago

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Job summary

McLaren Health Care seeks a Patient Access Registrar to support accurate and timely registration across EMR systems. Under the supervision of the Patient Access Registration Front Line leadership, you will interview patients, collect demographics and insurance information, register patients, and collect payments while guiding customers with professionalism.

The role emphasizes strong customer service, EMR tool proficiency, compliance with hospital policies, and the ability to explain delays or

Qualifications

High school diploma or equivalent required.
1 year experience in a customer service role or health care industry preferred.

Responsibilities

Register patients in EMR and collect demographic and financial information.
Greet customers promptly with a warm and friendly reception.
Collects, documents, scans all required demographic and financial information.
Direct patients to appropriate setting and explain delays when needed.
Maintain professionalism and diplomacy per department policy.
Estimate and collect copays, deductibles, and other financial obligations.
Ensure compliance with hospital and department policies and Meaningful Use requirements.
Utilize electronic registration tools when available.