Patient Access Registrar: Warm & Efficient Front Desk

McLaren Health Care; Oxford (MI); On-site; USD 19,000 - 25,000; Full time

Job summary

McLaren Health Care is seeking a Patient Access Registrar to support the timely registration and admission process. You will perform registration in the EMR, collect accurate demographic and financial data, and ensure proper documentation in the medical record.

You will greet patients, explain delays when needed, collect copays, and maintain professionalism while complying with hospital policies and Meaningful Use requirements.

Qualifications

• High school diploma or equivalent required.
• 1-year experience in a customer service role or health care industry preferred.

Responsibilities

• Registers patients in EMR with accurate demographic and financial data.
• Greet customers promptly with a warm reception.
• Collects, documents, and scans required demographic and financial information.
• Direct patients to appropriate setting and explain delays.
• Maintain professionalism and comply with department policies and Meaningful Use requirements.
• Estimate and collect copays, deductibles, and other financial obligations.
• Assist with electronic registration tools as available.

Skills

Customer service

Education

High school diploma or equivalent

Tools

Cerner EMR

EPIC EMR

Windows

Excel

Word

Outlook

Electronic Eligibility System

Job description

McLaren Health Care is seeking a Patient Access Registrar to support the timely registration and admission process. You will perform registration in the EMR, collect accurate demographic and financial data, and ensure proper documentation in the medical record.

You will greet patients, explain delays when needed, collect copays, and maintain professionalism while complying with hospital policies and Meaningful Use requirements.