Patient Access Specialist: Fast, Compassionate Registration

R1-Rc; Roaring Spring (Blair County); On-site; USD 22,000 - 29,000; Full time

Job summary

R1 RCM Inc. is seeking a Patient Access Customer Service Representative to join the on-site team at LifePoint Nason Medical Center in Johnstown, PA. You will be the first point of contact, helping patients with check-in, data entry, and insurance-related questions in a fast-paced healthcare setting.

You’ll gather demographics, verify insurance, collect co-pays, and provide cost estimates while coordinating with nurses and clinicians to maintain smooth patient flow and a positive experience.

Qualifications

• Prior experience in patient access or front desk is a plus.
• Ability to navigate multiple computer systems to register patients.
• Comfort with insurance verification and collecting cost estimates where applicable.

Responsibilities

• Register patients efficiently across multiple systems.
• Answer phones and collect accurate patient information quickly.
• Support timely access to care and minimize registration delays.
• Collaborate with care teams to ensure smooth patient flow.

Skills

Exceptional customer service

Communication skills

Interpersonal skills

Multitasking

Attention to detail

Professionalism

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Access Customer Service Representative to join the on-site team at LifePoint Nason Medical Center in Johnstown, PA. You will be the first point of contact, helping patients with check-in, data entry, and insurance-related questions in a fast-paced healthcare setting.

You’ll gather demographics, verify insurance, collect co-pays, and provide cost estimates while coordinating with nurses and clinicians to maintain smooth patient flow and a positive experience.