Patient Access Specialist: Fast, Caring Registration

Memorial Hospital - Hixson; Chattanooga (TN); Sur place; USD 22 000 - 31 000; Plein temps

Résumé du poste

Memorial Hospital - Hixson is seeking a Patient Access Representative to handle patient registration and admitting across assigned access areas, including the Emergency Department and main registration. You will verify demographics and insurance, support scheduling, and ensure accurate documentation in the EHR to facilitate timely access to care.

The role emphasizes accuracy, exceptional customer service, and adherence to privacy and regulatory requirements while collaborating with care teams

Qualifications

• High school diploma or GED required upon hire.
• 1 year healthcare exposure or related experience preferred.

Responsabilités

• Register patients across access points with accurate demographics and insurance.
• Scan, index, and manage patient documents in the EHR.
• Explain financial responsibilities and collect payments at service time.
• Schedule and manage patient appointments to support timely care access.
• Resolve routine registration and insurance discrepancies; escalate complex issues.
• Provide patient-facing support via phone and other approved channels.

Connaissances

Customer service

Communication

Formation

High School Diploma or GED

Description du poste

Memorial Hospital - Hixson is seeking a Patient Access Representative to handle patient registration and admitting across assigned access areas, including the Emergency Department and main registration. You will verify demographics and insurance, support scheduling, and ensure accurate documentation in the EHR to facilitate timely access to care.

The role emphasizes accuracy, exceptional customer service, and adherence to privacy and regulatory requirements while collaborating with care teams