PRN Patient Registration Specialist

R1 RCM; Pensacola (FL); On-site; USD 22,000 - 29,000; Part time

Job summary

R1 RCM Inc. is seeking a Customer Service Representative - Patient Registration to join our team at Ascension Sacred Heart Pensacola.

You’ll be the first point of contact, helping patients check in, gather information, and navigate insurance details with empathy and accuracy. We offer PRN, part-time shifts with day, evening, and overnight availability, a rotating on-call schedule, and cross-training across departments.

Qualifications

• Exceptional customer service experience.
• Strong communication and interpersonal skills.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Provide exceptional customer service and assist patients during check-in across multiple computer systems.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Support timely access to care by minimizing delays in registration and answering questions clearly.
• Build trust with patients during moments of illness, anxiety, or confusion.
• Navigate diverse insurance plans, enter demographics and medical data, collect co-pays and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Customer Service Representative - Patient Registration to join our team at Ascension Sacred Heart Pensacola.

You’ll be the first point of contact, helping patients check in, gather information, and navigate insurance details with empathy and accuracy. We offer PRN, part-time shifts with day, evening, and overnight availability, a rotating on-call schedule, and cross-training across departments.