Patient Access Specialist — Flexible Schedule & Impact

R1 RCM; Pensacola (FL); On-site; USD 45,846,528 - 60,460,108; Full time

Job summary

R1 RCM Inc. is seeking a Patient Access Representative in Pensacola, FL. This frontline healthcare role focuses on registering patients, gathering essential information, and ensuring smooth access to care across multiple systems.

The position offers training and a pathway into healthcare administration and revenue cycle processes. You will interact with patients during potentially stressful moments while maintaining empathy and efficiency in a fast-paced environment.

Qualifications

• Strong customer service experience and professionalism.
• Ability to multitask and maintain attention to detail.
• Comfortable with high-paced environment and shifting priorities.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process across multiple systems.
• Answer phones and collect accurate patient information quickly.
• Support timely access to care by minimizing delays in registration and providing cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Customer service

Communication

Interpersonal skills

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Access Representative in Pensacola, FL. This frontline healthcare role focuses on registering patients, gathering essential information, and ensuring smooth access to care across multiple systems.

The position offers training and a pathway into healthcare administration and revenue cycle processes. You will interact with patients during potentially stressful moments while maintaining empathy and efficiency in a fast-paced environment.