Night Shift Patient Access Specialist

MercyOne Medical Group; Silvis (IL); On-site; USD 22,000 - 32,000; Full time

Job summary

MercyOne Medical Group is seeking a Patient Access Account Specialist for a full-time night shift role. You will perform inpatient and outpatient registration, verify insurance, and collect patient payments while ensuring compliance with Medicare and payer requirements.

This position supports Trinity Health Mission and values in daily operations. The role emphasizes data handling, reporting, and collaboration with care teams to improve patient experience.

Qualifications

• Entry level position reading expectations includes minimum one year of customer service experience.

Responsibilities

• Provides patient focused customer service.
• Performs outpatient & inpatient registration and insurance verification functions.
• Collects patient financial liability payments and ensures Medicare/ payer requirements are met.
• Distributes and analyzes information to support leadership decision making.

Skills

Customer service

Registration

Insurance verification

Financial counseling

Data analysis

Job description

MercyOne Medical Group is seeking a Patient Access Account Specialist for a full-time night shift role. You will perform inpatient and outpatient registration, verify insurance, and collect patient payments while ensuring compliance with Medicare and payer requirements.

This position supports Trinity Health Mission and values in daily operations. The role emphasizes data handling, reporting, and collaboration with care teams to improve patient experience.