Patient Access Specialist: Billing & Registration

FMOLHS Career Portal; Monroe (LA); On-site; USD 21,000 - 28,000; Full time

Job summary

FMOL Health System in Monroe, LA is seeking a Patient Access Clerk to accurately register patients in Epic, verify insurance coverage and collect payments while ensuring a best-in-class patient experience.

You will work under supervision and collaborate with physicians and nursing staff to coordinate referrals and appointments, while maintaining knowledge of payor requirements and managing patient financial responsibility.

Qualifications

• 6 months experience in a customer service/front desk role or a graduate of a front office/medical office program.
• Bachelor's degree may substitute for experience.
• Education: High School Diploma or Equivalent

Responsibilities

• Register patients in Epic and verify insurance, collect payments and explain charges.
• Provide courteous patient service and manage scheduling and patient flow through the clinic.
• Research and resolve payor discrepancies within 2 days; balance cash and deposits.
• Backup for clinic operations, support hospital initiatives and train team members when needed

Skills

Customer service

Epic proficiency

Multi-tasking

Critical thinking

Computer literacy

Professional demeanor

Education

High School Diploma or Equivalent

Bachelor's degree may substitute for experience

Job description

FMOL Health System in Monroe, LA is seeking a Patient Access Clerk to accurately register patients in Epic, verify insurance coverage and collect payments while ensuring a best-in-class patient experience.

You will work under supervision and collaborate with physicians and nursing staff to coordinate referrals and appointments, while maintaining knowledge of payor requirements and managing patient financial responsibility.