Patient Access Specialist — Emergency Dept Nights

R1 RCM, Inc.; Bartlesville (OK); On-site; USD 20,000 - 26,000; Full time

Job summary

R1 RCM Inc. seeks a Patient Access Representative to be the first point of contact for patients, ensuring fast, compassionate access to care in a high-volume ED setting. You will register patients across multiple systems, answer phones, collect demographics, and collaborate with care teams to keep patient flow smooth. Training provided; no healthcare background required to start.

This role offers hourly pay with growth opportunities and a team focused on patient experience.

Qualifications

• Exceptional customer service and interpersonal skills.
• Professionalism in a fast-paced environment.
• Ability to multitask with high attention to detail.
• Willingness to work in a shift-based ED setting.
• Background check and vaccination requirements may apply.

Responsibilities

• Register patients and assist with check-in across multiple computer systems.
• Answer phones and collect accurate patient information quickly.
• Provide timely access to care by answering questions with clarity and compassion.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.
• Enter demographics and medical data, collect co-pays, and provide cost estimates when applicable.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Professionalism

Education

High School Diploma or GED

Job description

R1 RCM Inc. seeks a Patient Access Representative to be the first point of contact for patients, ensuring fast, compassionate access to care in a high-volume ED setting. You will register patients across multiple systems, answer phones, collect demographics, and collaborate with care teams to keep patient flow smooth. Training provided; no healthcare background required to start.

This role offers hourly pay with growth opportunities and a team focused on patient experience.