Patient Access Specialist – ED (Part-Time Days)

bronsonhg; United States; On-site; USD 21,000 - 30,000; Part time

Job summary

Bronson Healthcare Group is seeking a Patient Representative for the BMJ Emergency Department on a part-time day shift. The role focuses on greeting patients, collecting and verifying demographics, insurance data, and billing information, and facilitating appointments across departments.

Responsibilities include verifying eligibility, explaining financial responsibilities, and collecting payments while maintaining HIPAA compliance.

Qualifications

• High school diploma or general education degree (GED) required.
• Previous customer service experience required.
• Medical Terminology, CPT and ICD-10 coding strongly preferred.
• Basic typing at 45 WPM, basic ten key, and computer skills within a Windows environment.
• Experience with multiple computer applications/operating systems, and office machines.
• Knowledge of HIPAA and confidentiality requirements, insurance payer regulations and requirements, and patient rights.
• Knowledge of revenue cycle components and its impact on the overall process.
• Knowledge of the impact of accurate registration on patient satisfaction.
• Analytical skills to solve simple to semi complex problems.
• Organization, prioritization and time management skills.
• Concentrate and pay close attention to detail.
• Ability to multi-task.
• Be flexible to facilitate change.
• Ability to maintain composure under deadlines and high volumes.

Responsibilities

• Greet and register patients.
• Verify insurance eligibility using online systems.
• Provide patients with financial information, price estimates and collect payments.
• Collect and enter payments, balance procedures.
• Gather and enter demographic and insurance information.
• Schedule appointments and communicate information to multiple departments.
• Verify physician orders and enter accordingly.
• Maintain patient confidentiality and HIPAA compliance.

Skills

Customer service

Communication skills

Attention to detail

Education

High School Diploma or GED

Tools

Windows OS

Job description

Bronson Healthcare Group is seeking a Patient Representative for the BMJ Emergency Department on a part-time day shift. The role focuses on greeting patients, collecting and verifying demographics, insurance data, and billing information, and facilitating appointments across departments.

Responsibilities include verifying eligibility, explaining financial responsibilities, and collecting payments while maintaining HIPAA compliance.