Emergency Department Patient Access Specialist

Bronson Healthcare; United States; On-site; USD 22,000 - 28,000; Part time

Job summary

Bronson Healthcare is seeking a Patient Representative for the BMH Emergency Department. The role focuses on greeting and registering patients, gathering demographic and insurance data, verifying eligibility, scheduling, and communicating financial information.

It requires attention to detail and strong customer service in a high-volume setting. The position is part-time with weekend standby rotations and is structured to support revenue cycle and patient care continuity.

Qualifications

• High school diploma or GED required.
• Experience in customer service preferred.
• Knowledge of HIPAA and payer regulations.
• Able to verify insurance and collect payments.
• Ability to multi-task and work in a fast-paced environment.

Responsibilities

• Greets and registers patients and collects demographic and insurance information.
• Verifies insurance eligibility using online systems and collects payments.
• Schedules and communicates appointment information for multiple facilities.
• Provides patients with financial information and price estimates.
• Reviews and documents billing/coding basics and supports revenue cycle.

Skills

Customer service

Typing 45 WPM

HIPAA knowledge

Revenue cycle

Attention to detail

Multi-tasking

Problem solving

Time management

High school diploma

Education

High school diploma or GED

CHAA Certification

Tools

Windows

Online eligibility verification

Job description

Bronson Healthcare is seeking a Patient Representative for the BMH Emergency Department. The role focuses on greeting and registering patients, gathering demographic and insurance data, verifying eligibility, scheduling, and communicating financial information.

It requires attention to detail and strong customer service in a high-volume setting. The position is part-time with weekend standby rotations and is structured to support revenue cycle and patient care continuity.