Patient Access Specialist – ED & Admissions

University of Missouri Health Care; Jefferson City (MO); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

Holidays

Retirement benefits

Tuition assistance

Employee discounts

Job summary

MU Health Care seeks a compassionate, organized Patient Access professional to join Capital Region Medical Center in Jefferson City, MO. You will verify eligibility, register patients, and assist families through admission with empathy.

On-site role with weekend/holiday rotation; strong teamwork and attention to detail are essential for delivering accurate patient experiences and safe care transitions.

Qualifications

• Six (6) months of experience with frontline customer service and guest relations duties and skills.
• Ability to communicate empathetically with patients and families.

Responsibilities

• Verify eligibility for insurance benefits with payor/insurance company.
• Submit Emergency Department Notice of Admissions to secure payment.
• Process high volume of acutely ill patients while maintaining accuracy.
• Identify patients in acute conditions to protect safety and prevent duplicates.
• Screen uninsured patients for Medicaid expansion eligibility.
• Perform bedside registration between ED PSR and patient/family with verified benefits.

Skills

Customer service

Communication

Education

High school diploma

Job description

MU Health Care seeks a compassionate, organized Patient Access professional to join Capital Region Medical Center in Jefferson City, MO. You will verify eligibility, register patients, and assist families through admission with empathy.

On-site role with weekend/holiday rotation; strong teamwork and attention to detail are essential for delivering accurate patient experiences and safe care transitions.