Part-Time Patient Access Specialist - Evenings & Weekends

MU Health Care; Jefferson City (MO); On-site; USD 22,000 - 34,000; Part time

Benefits offered by this job

Health, vision and dental insurance on

Paid leave and holidays

Tuition assistance for employees

Job summary

MU Health Care is seeking a dynamic clerical support specialist to join the Patient Access team at Capital Region Medical Center in Jefferson City, MO. This on-site, part-time role involves greeting patients, handling calls, and coordinating with staff to ensure a smooth patient experience.

The ideal candidate demonstrates guest relations excellence, organization, and a collaborative attitude, thriving in a fast-paced healthcare setting and contributing to MU Health Care's Culture of Yes to

Qualifications

• High school diploma or equivalent required.
• Minimum 6 months of frontline customer service and guest relations experience.

Responsibilities

• Assist patients, families and staff to resolve problems during visits.
• Greet and direct patients, answer phones, and coordinate with departments.
• Maintain waiting area and office appearance; manage patient check-in/check-out and scheduling tasks.
• Process patient demographics, insurance information, and billing documents.
• Support POC testing and maintain related equipment when applicable.

Skills

Guest relations

Customer service

Phone handling

Medical software familiarity

Education

High School Diploma

Tools

IDX/GE/PCS/Cerner familiarity

Job description

MU Health Care is seeking a dynamic clerical support specialist to join the Patient Access team at Capital Region Medical Center in Jefferson City, MO. This on-site, part-time role involves greeting patients, handling calls, and coordinating with staff to ensure a smooth patient experience.

The ideal candidate demonstrates guest relations excellence, organization, and a collaborative attitude, thriving in a fast-paced healthcare setting and contributing to MU Health Care's Culture of Yes to