Healthcare Access Specialist - Part-Time, Evening & Weekend

University of Missouri Health Care; Jefferson City (MO); On-site; USD 22,000 - 34,000; Part time

Benefits offered by this job

Health insurance

Paid time off

Retirement options

Tuition assistance

Job summary

MU Health Care seeks a clerical support specialist in Jefferson City to warmly assist patients and families, manage front desk duties, and support staff in a fast-paced environment. You will help with check-in/out, scheduling, and patient records while upholding the organization's Culture of Yes to Care, Deliver, Innovate, and Serve.

The role emphasizes teamwork, organization, and strong guest relations in a busy clinical setting with on-site responsibilities.

Qualifications

• High school diploma or equivalent required.
• Six months of frontline customer service/guest relations experience.

Responsibilities

• Assist patients, families and staff to resolve problems during visits.
• Greet and guide patients, answer calls and direct inquiries.
• Maintain waiting/reception areas and manage patient records and physician orders.
• Process patient check-in/check-out and scheduling; manage demographics and insurance data.

Skills

Guest relations

Frontline customer service

Problem solving

Education

High school diploma

Tools

IDX/GE

PCS

Cerner

Job description

MU Health Care seeks a clerical support specialist in Jefferson City to warmly assist patients and families, manage front desk duties, and support staff in a fast-paced environment. You will help with check-in/out, scheduling, and patient records while upholding the organization's Culture of Yes to Care, Deliver, Innovate, and Serve.

The role emphasizes teamwork, organization, and strong guest relations in a busy clinical setting with on-site responsibilities.