Radiology Patient Service Associate (On-Site)

University of Missouri Health Care; Jefferson City (MO); On-site; USD 22,000 - 25,000; Full time

Job summary

MU Health Care is seeking a Patient Service Representative for on-site support in Radiology at Capital Region Medical Center, Jefferson City. You will greet patients, manage front-desk interactions, verify demographics and insurance, and assist with medical records using IDX/GE and Cerner systems.

This role emphasizes compassionate service, teamwork, and efficient patient flow in a busy radiology department.

Qualifications

• Six months of experience with frontline customer service and guest relations duties.

Responsibilities

• Assist patients and families, and staff to resolve problems that may occur during visits. Greet, escort, answer calls, and direct to appropriate area.
• Prepare patient records and physician orders, verify demographics and insurance, and assist with billing/documentation as needed.

Skills

Frontline customer service

Guest relations

Education

High school diploma

Job description

MU Health Care is seeking a Patient Service Representative for on-site support in Radiology at Capital Region Medical Center, Jefferson City. You will greet patients, manage front-desk interactions, verify demographics and insurance, and assist with medical records using IDX/GE and Cerner systems.

This role emphasizes compassionate service, teamwork, and efficient patient flow in a busy radiology department.