Patient Access Specialist- Eastern Oregon Medical-160102

St. Luke's Health System; Baker City (OR); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

On-site massages

On-site counseling via Employee Assist

Personify Health Wellness tool

Career development offerings

Job summary

St. Luke’s Health System is seeking a Patient Access Specialist for its Eastern Oregon Medical Associates location. You will be the first point of contact, ensuring accurate communication with patients and caregivers in person and by phone.

The role covers registration, scheduling, referral coordination, and discussions about insurance coverage and financial options, with a focus on professional, timely service.

Qualifications

• Registration and scheduling of patients.
• Effective written and verbal communication with patients and caregivers.
• Ability to explain insurance coverage and discuss financial options.

Responsibilities

• Registration, scheduling, and referral coordination for patients.
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates.
• Use a variety of technologies, tools and resources to support departmental workflows.
• Other duties as assigned

Skills

Registration & scheduling

Patient communication

Insurance verification

Teamwork

Education

High School Diploma or Equivalent

Job description

Description & RequirementsAt St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences.

Description & RequirementsAt St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences.

This customer service position is often the first person a patient encounters when entering a St. Luke’s Eastern Oregon Medical Associates. This important role supports exceptional interactions to ensure professional, timely and accurate written and verbal communication with both patients and caregivers (both in person and by phone).

Schedule

Monday through Friday 8:00am-5:00pm

What You Can Expect From This Role

• Registration, scheduling, and referral coordination for patients
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
• Use a variety of technologies, tools and resources to support departmental workflows
• Other duties as assigned

Minimum Qualifications For This Role

• Education: High School Diploma or Equivalent.

What's In It For You

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

• Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.