Patient Access Specialist- Magic Valley

St Luke; Twin Falls (ID); Presencial; USD 29.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

On-site massages

On-site counseling via EAP

Wellness tool access

Career development offerings

Descripción de la vacante

St. Luke's Magic Valley Hospital in Twin Falls, ID, seeks a Patient Access Specialist to warmly greet patients and coordinate registrations, scheduling, referrals and insurance discussions.

You will communicate clearly with patients and caregivers in person and by phone, ensuring accurate information and timely service across departments. This role requires availability for all days/hours and offers a comprehensive benefits package, competitive salary, and opportunities for professional

Responsabilidades

• Registration, scheduling, and referral coordination for patients
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
• Use a variety of technologies, tools and resources to support departmental workflows
• Other duties as assigned

Educación

High School Diploma or Equivalent

Descripción del empleo

Description & Requirements

At St. Luke's, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences.

This customer service position is often the first person a patient encounters when entering a St. Luke's Magic Valley Hospital. This important role supports exceptional interactions to ensure professional, timely and accurate written and verbal communication with both patients and caregivers (both in person and by phone).

Schedule: This position would require you to be available all days/hours

What you can expect from this role:

• Registration, scheduling, and referral coordination for patients
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
• Use a variety of technologies, tools and resources to support departmental workflows
• Other duties as assigned

Minimum Qualifications for this Role:

• Education: High School Diploma or Equivalent.

What's In It For You

At St. Luke's, caring for people in the communities we serve is our mission - and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.