Patient Access Specialist - Magic Valley

St. Luke's Health System; Idaho; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

On-site massages

On-site counseling via EAP

Access to wellness tools

Job summary

St. Luke’s Health System in Idaho is seeking a Patient Access Specialist to provide friendly, accurate registration, scheduling, and referral coordination at our Magic Valley hospital or clinic.

You will discuss financial options, explain insurance coverage (authorizations, verifications, estimates), and communicate clearly with patients and caregivers in person or by phone, using a variety of tools to support departmental workflows.

Qualifications

• High School Diploma or equivalent required.
• Strong communication and interpersonal skills.

Responsibilities

• Register patients, schedule appointments, and coordinate referrals.
• Discuss financial options and explain insurance coverage, including authorizations, verifications, and estimates.
• Use various tools and resources to support departmental workflows.

Skills

Patient service

Communication

Registration

Education

High School Diploma or Equivalent

Job description

At St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences.

This customer service position is often the first person a patient encounters when entering a St. Luke’s Magic Valley hospital or clinic. This important role supports exceptional interactions to ensure professional, timely and accurate written and verbal communication with both patients and caregivers (both in person and by phone).

What you can expect from this role:

• Registration, scheduling, and referral coordination for patients
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
• Use a variety of technologies, tools and resources to support departmental workflows
• Other duties as assigned

Minimum Qualifications for this Role:

• Education: High School Diploma or Equivalent.
  

What's in it for you:

At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.