Patient Access & Scheduling Specialist

St. Luke's Health System; United States; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

On-site massages

Counseling services through EAP

Wellness tools access

Training & development programs

Job summary

St. Luke’s Health System is seeking a Patient Access Specialist for its Eastern Oregon Medical Associates location.

This role is typically the first point of contact for patients, ensuring professional and timely written and verbal communication with patients and caregivers in person or by phone. The position supports registration, scheduling, referral coordination, and discussions on financial options and insurance coverage.

Qualifications

• High School Diploma or GED required.
• Experience in patient scheduling, registration, or referral coordination is a plus.
• Strong communication and service orientation are essential.

Responsibilities

• Handle patient registration and scheduling tasks.
• Discuss financial options and explain insurance coverage, including authorizations, verifications, and estimates.
• Use a variety of technologies and resources to support departmental workflows.
• Other duties as assigned.

Skills

Registration & scheduling

Insurance verification

Customer service

Education

High School Diploma or GED

Job description

St. Luke’s Health System is seeking a Patient Access Specialist for its Eastern Oregon Medical Associates location.

This role is typically the first point of contact for patients, ensuring professional and timely written and verbal communication with patients and caregivers in person or by phone. The position supports registration, scheduling, referral coordination, and discussions on financial options and insurance coverage.