Patient Access & Scheduling Specialist

St. Luke's Health System; Baker City (OR); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

On-site massages

On-site counseling via Employee Assist

Personify Health Wellness tool

Career development offerings

Job summary

St. Luke’s Health System is seeking a Patient Access Specialist for its Eastern Oregon Medical Associates location. You will be the first point of contact, ensuring accurate communication with patients and caregivers in person and by phone.

The role covers registration, scheduling, referral coordination, and discussions about insurance coverage and financial options, with a focus on professional, timely service.

Qualifications

• Registration and scheduling of patients.
• Effective written and verbal communication with patients and caregivers.
• Ability to explain insurance coverage and discuss financial options.

Responsibilities

• Registration, scheduling, and referral coordination for patients.
• Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates.
• Use a variety of technologies, tools and resources to support departmental workflows.
• Other duties as assigned

Skills

Registration & scheduling

Patient communication

Insurance verification

Teamwork

Education

High School Diploma or Equivalent

Job description

St. Luke’s Health System is seeking a Patient Access Specialist for its Eastern Oregon Medical Associates location. You will be the first point of contact, ensuring accurate communication with patients and caregivers in person and by phone.

The role covers registration, scheduling, referral coordination, and discussions about insurance coverage and financial options, with a focus on professional, timely service.