Compassionate Patient Registration Specialist (PRN)

R1-Rc; Austin (TX); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Competitive benefits package

Job summary

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative for Ascension Seton Southwest Hospital in Austin, TX. This PRN role involves greeting patients, guiding them through registration, answering questions, and coordinating essential information with clinical teams.

You will work across computer systems, handle phones, and assist patients with insurance details while staying compassionate in stressful moments. Training is provided; no healthcare background required.

Qualifications

• High School Diploma or GED required.
• Strong customer service experience.
• Ability to pass background check and drug test; vaccination requirements.

Responsibilities

• Register patients across multiple computer systems.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans with training.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

R1 RCM Inc. is seeking a Patient Registration Customer Service Representative for Ascension Seton Southwest Hospital in Austin, TX. This PRN role involves greeting patients, guiding them through registration, answering questions, and coordinating essential information with clinical teams.

You will work across computer systems, handle phones, and assist patients with insurance details while staying compassionate in stressful moments. Training is provided; no healthcare background required.