Patient Access Specialist - Compassionate Front Desk (PRN)

R1 RCM; Florence (AL); On-site; USD 19,000 - 26,000; Part time

Job summary

LifePoint North Alabama Medical Center in Florence, AL, is hiring a Patient Access Representative to provide fast, compassionate access to care. You’ll register patients, collect demographics, verify insurance, and coordinate with care teams in a busy hospital setting.

The role offers PRN shifts with a minimum 48 hours per month, on-call opportunities, and training. Strong customer service, communication, and attention to detail are essential for success.

Qualifications

• High School Diploma or GED required.
• Background check, drug test and vaccination requirements must be met.
• Experience in patient access, front desk, or insurance verification is a plus.

Responsibilities

• Provide exceptional customer service and assist patients and families with the check-in process across multiple systems.
• Answer phones and gather accurate patient information quickly in a fast-paced setting.
• Support timely access to care by minimizing delays in registration and providing cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.
• Train provided; this role offers a strong launchpad for a healthcare career.

Skills

Customer Service

Communication

Interpersonal Skills

Multitasking

Attention to Detail

Education

High School Diploma or GED

Job description

LifePoint North Alabama Medical Center in Florence, AL, is hiring a Patient Access Representative to provide fast, compassionate access to care. You’ll register patients, collect demographics, verify insurance, and coordinate with care teams in a busy hospital setting.

The role offers PRN shifts with a minimum 48 hours per month, on-call opportunities, and training. Strong customer service, communication, and attention to detail are essential for success.