Frontline Patient Registration Specialist

R1-Rc; Florence (AL); On-site; USD 19,286 - 26,174; Part time

Job summary

LifePoint North Alabama Medical Center is seeking a Customer Service Representative for Patient Registration. You will be the first friendly face patients meet when they check into the hospital, helping them navigate the registration process and answer questions with confidence and compassion.

No healthcare background is required—training is provided. This PRN role requires 48 hours per month, with 24 on call, and offers a base pay range stated in the job listing.

Qualifications

• High School Diploma or GED required.
• Strong customer service experience.
• Ability to pass background check, drug test, and vaccination requirements.
• Medical or healthcare experience preferred but not required.

Responsibilities

• Register patients across multiple computer systems quickly and accurately.
• Answer phones and gather information with confidence and clarity.
• Assist patients who may be ill, anxious, or confused during check-in.
• Navigate diverse insurance plans and coverage details with training.
• Build rapport to ease patient concerns in real time.

Skills

Strong customer service

Education

High School Diploma or GED

Job description

LifePoint North Alabama Medical Center is seeking a Customer Service Representative for Patient Registration. You will be the first friendly face patients meet when they check into the hospital, helping them navigate the registration process and answer questions with confidence and compassion.

No healthcare background is required—training is provided. This PRN role requires 48 hours per month, with 24 on call, and offers a base pay range stated in the job listing.