Compassionate Healthcare Front Desk Specialist

North Alabama Medical Center; Florence (AL); On-site; USD 35,000 - 47,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee Assistance Program - mental,

Tuition Reimbursement and Loan Allow

Job summary

North Alabama Medical Center in Florence, AL seeks a reception/administrative support specialist to function as a receptionist and perform clerical and customer service tasks across departments. The role supports the Office Manager and clinical staff by handling communications, scheduling, and record-keeping.

The position requires strong communication, multitasking, and data-entry abilities, with a focus on patient-facing service in a busy hospital setting.

Qualifications

• High School Diploma or equivalent required; Associate's degree preferred.
• Strong communication and organizational skills required.
• Ability to work in a fast-paced healthcare office environment.

Responsibilities

• Prepares reports, handles mail, files, data entry, and document processing.
• Greets visitors, communicates with patients and staff, and directs inquiries.
• Answers and directs calls, schedules meetings, and coordinates appointments.
• Maintains office supplies, orders items, and manages basic clerical tasks.
• Manages deposits and basic accounting tasks where applicable.

Skills

Communication

Multitasking

Customer service

Office software

Education

High School Diploma

Associate's degree

Job description

North Alabama Medical Center in Florence, AL seeks a reception/administrative support specialist to function as a receptionist and perform clerical and customer service tasks across departments. The role supports the Office Manager and clinical staff by handling communications, scheduling, and record-keeping.

The position requires strong communication, multitasking, and data-entry abilities, with a focus on patient-facing service in a busy hospital setting.