Patient Access Specialist — Compassionate ED Registration

R1 RCM Holdco Inc.

Cedar Park (TX)

On-site

USD 21,000 - 30,000

Part time

7 days ago

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Job summary

R1 RCM Inc. in Cedar Park, TX is hiring part-time Patient Access Representatives to support check-in and patient registration. You will be the first contact, gathering information and guiding patients through the process with compassion.

No healthcare background is required—we provide training and opportunities to grow in healthcare administration, revenue cycle, and hospital operations while delivering calm, professional service to patients and families.

Qualifications

Experience in patient access, medical registration, insurance verification, or front desk is a plus (but not required).
Excellent communication and interpersonal skills for handling sensitive situations.
Ability to stay composed and professional in a fast-paced environment.
Willingness to learn healthcare workflows and insurance concepts.
Basic computer and data-entry skills for multi-system use.

Responsibilities

Provide exceptional customer service and assist patients with check-in across multiple systems.
Answer phones and collect accurate patient information quickly.
Help ensure timely access to care by minimizing delays in registration.
Build trust with patients during stressful moments and explain processes clearly.
Collaborate with nurses and clinicians to support patient flow and accurate data entry.